Your safe experience on our website is our highest priority. Most users have an issue-free experience on the platform, but there are rare instances of fraudulent or suspicious activity.

Take a glance at our top tips to help protect yourself.

Remember to buy and sell amongst your local community! If possible, we encourage you to conduct your transactions in person and in a public setting, like a coffee shop or shopping mall. This will give you the opportunity to thoroughly inspect the item before completing the transaction. When scheduling a meet-up with another user, pick a time during the day and in a setting with a lot of people nearby. On occasions that you do need to visit someone’s home to see an item, we suggest going with a family member or friend.

    As a safer alternative to carrying cash, consider a cashless form of payment! Bank transfers, mobile payments, and digital wallets are all great payment options.

    Be wary of users asking you to wire money to them. It’s an easy way to take your funds and disappear, and may tip you off to a scam. If you sent money using a wire transfer company like MoneyGram or Western Union, contact that company right away. Tell them it was a fraudulent transfer. Ask them to reverse the wire transfer and give you your money back: MoneyGram at 1-800-MONEYGRAM (1-800-666-3947) Western Union at 1-800-325-6000

    Don’t overlook suspicious emails asking you to confirm your account or password, or if you receive a notification about an email address change that was not requested. These may be phishing attempts to gain access to your account.

    Keep up to date on common, and emerging, trends for scams or cybercrimes. 

    If you’ve received a suspicious reply to a listing you’ve posted, contact us with all details.

    Never share your personal or banking information over the Internet. Be cautious of unsolicited emails or spam from unknown sources or questionable links in social media messages. They may contain malware that could harm your computer and potentially steal your personal data. Inform us right away if you’ve been exposed to any fraudulent or suspicious activity.